Waller Police Department
For Emergencies, Dial 911
Police Station Phone Numbers:
936-372-2525 and 936-931-2110
Non-Emergency Dispatch: (979) 826-8033
The Waller Police Department is committed to the protection of life and property within its jurisdiction. This is accomplished by each member of the Police Department and each citizen working together in the prevention of crime and disorder, and by enforcement of the laws, thus achieving community policing. The Police Department is committed in treating everyone equally and without bias while enforcing State and Federal statutes and City ordinances.
The Waller Police Department is committed to promoting an atmosphere of safety within the City of Waller. This is accomplished by providing high visibility patrols, pro-active law enforcement, a sincere response to each citizen’s request, establishing clear communications from the citizens to the Police Department, acting upon the citizen’s need to be of service, and maintaining a daily working relationship to minimize crime in our community.
Police Department’s Organizational Values
We recognize that the people in our organization are our most important resources. We provide an environment that encourages communication, creativity, opportunities for personal and professional development, quality training, and education, and a sense of ownership for the people in our organization.
- We are committed to personal and organizational integrity.
- We accept responsibility, as individuals and as members of an organization, for our actions.
- We encourage creative problem solving and decision making at all levels of the organization.
- We encourage members of the community to be involved in our organization and we form partnerships with the community to resolve problems.
- We value human life and treat all people with courtesy, dignity, respect, and acceptance.
How to report an emergency - DIAL 911
The following are tips on how to report a crime to the police department:
- Immediately Dial 911
- Specify the type of emergency: Police, Fire or Medical.
- Follow guidelines – Give name, where, what, who, when and additional applicable information.
- Is the emergency about to happen, happening now, or has just occurred?
- If it is a police emergency, clarify whether weapons are involved.
- Give the most accurate description possible of suspect(s) or vehicle(s) involved and any additional information that may prove useful to the police department.
- Do exactly as the 911 operator says if instructions are given during an emergency.
- Please Remain Calm! Please remember that 911 calls are to be used for emergency purposes only.
How to report an emergency when you can’t speak
If you need help and cannot speak:
- First Dial 711, then press the appropriate number to get the help you need (for those with touch tone telephones only.)
- For Police Assistance, press “1”
- For Fire Department Assistance, press “2”
- For an Ambulance, press “3”
How to report non-emergency situations
Make non-emergency reports at the Police Department Monday through Friday 9 a.m. to 5 p.m., except for holidays, or call the Police Department's non-emergency line at 936-372-2525.
