Utility Services
City of Waller Residents,
Please only place checks or money orders in the nightly drop box for your utility payments. No cash payments are allowed.
The City of Waller Utilities department is now offering over the phone payments. Please call the toll free number 866-274-7678.
You will need your account number when calling in. There is a $1.25 fee with the payment over the phone for the time being.
The City of Waller has started offering Samsung Pay, Apple Pay and Google Pay when paying your bill at City Hall.
Information Regarding Assistance from Winter 2021 Storm
Updated 10/01/2019
Waller Utility Services and Rate Schedules
Policy for Collection of Water, Sewer, Gas, and Garbage Accounts
Application for New Service:
Commercial Application for Utility Services
Residential Application for Utility Services
Service Agreement for Water Utility Services
Service Agreement for Gas Utility Services
Temporary Water Service Application
Application for Termination of Service
Authorization to Change Information on Account
Utility Bill Payment Methods
Now Offering Google Pay, Apple Pay, and Samsung Pay When Paying At City Hall
Click here to pay your utility bill online
Drinking Water Information:
Important information about your drinking water
Annual Drinking Water Quality Report
Texas Commission on Environmental Qualty: Certificate of Delivery of Tier III Public Notice
Contact Information:
Utility Billing: 936-372-3880 ext. 114 or ext. 117
Utility Billing Email: ub@wallertexas.com
After hours utility emergencies: 832-768-0203
Emergency lines to be used for emergencies only.
